Frequently Asked Questions 

  • How to register?

The registration process is quite easy. Just follow the steps. If you still need help please, find the link below for more help.

For more info, click here

  • How to login?

The login process is easy and simple. Please, take a look at the link below for detailed instructions. 

For more info, click here

  • How to recover your password?

Please, follow the link below for details about how to request the password recovery.

For more info, click here

 

  • How can I access my personal or wallet information?

Please, follow the link below for details about how to access your personal and wallet information. 

For more info, click here

  • How to set up a bank account

Please, follow the link below for details about how to set up your bank account. 

For more info, click here

  

  • How to upload documents or upgrade to a higher profile?

Please, follow the link below for details about how to upload the document or upgrade your profile.

For more info, click here

  • How to see cash summary or add/remove currencies?

Please, follow the link below for details about how to see cash summary or add/remove currencies.

For more info, click here

  • How to do currency conversions?

Please, follow the link below for details about how to do currency conversions. 

For more info, click here

  • How to access transaction history?

Please, follow the link below for details about how to access the transaction history. 

For more info, click here

  • How to buy prepaid airtime and data?

Please, follow the link below for details about how to buy prepaid airtime and data. 

For more info, click here

  • How to buy or send gift cards?

Please, follow the link below for details about how to buy or send gift cards.

For more info, click here

  • How to deposit money in the wallet?

Please, follow the link below for details about how to deposit money in the wallet.

For more info, click here

  • How to withdraw money from the wallet?

Please, follow the link below for details about how to withdraw money from the wallet.

For more info, click here

  • How to deposit/withdraw money from PEP stores?

Please, follow the link below for details about how to deposit/withdraw money from PEP stores.

For more info, click here

  • How to send money

Please, follow the link below for details about how to send money.

For more info, click here

  • Where can I find Terms & Conditions for Customer Account?

Please, follow the link below to see terms and conditions.

For more info, click here

Download the App

Support

FPS 50673

Copyright © 2020 SendSpend - All Rights Reserved.